Solutions Engineer

As a Solutions Engineer, my role was partnering with the Mid-Market Central Slack sales team to uncover customer pain-points and deliver value through presenting tailored solutions.

𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩 𝙃𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩𝙨:
- Impacted $3.6M in ACV as a Mid-Market Central Solutions Engineer
- Mentored and trained 3 West/Central SMB and Mid-Market SEs to ensure their ongoing success in the areas of discovery, solution selling, demos, security, technical expertise, and cross-functional collaboration
- Drove complex, multi-stakeholder deal cycles across a variety of industries in tandem with up to 8 AE partners in the Mid-Market West/Central region
- Prepared and delivered high impact presentations outlining Slack based solutions that will drive value and significant business impact for customers
- Cross-functional partner in key Slack for Service GTM campaign
- Spoke on behalf of Slack for Service at Slack Frontiers 2021 and Dreamforce 2021