Current Openings

Solutions Engineer, Remote - Americas

We are looking for one new Solutions Engineer to join our existing team in the next six weeks! You'll be supporting our B2B sales team, and will have an opportunity to make an exponential impact on the business.

What We're Looking For

Our process

  • Hiring manager ownership with close alignment with recruitment
  • Community networking & targeted LinkedIn messaging
  • Use a hiring scorecard & defined process for objectivity

Successful SE Baseline Skills

To be successful in this role, the following baseline skills must already be present:
  • Adaptable & coachable
  • Exemplary craft & executive presence
  • Strong collaboration & communication
  • Consultative nature
  • Agile learner

Role-Specific Experience

We are looking for experienced Solutions engineers that can bring a diverse perspective to the team. You should have:

  • Experience in Solutions Engineering within a SaaS organization
  • Demonstrated solutions mindset through discovery, design, and delivery
  • Technical aptitude and ability to speak confidently to technical and security personas
  • Commitment to building strong foundational relationships and to winning as a team
  • Effective tactics for prioritization and managing multiple concurrent opportunities
  • Eagerness to seek and incorporate feedback in support of realizing business goals and personal growth
  • Bonus points: Demo2Win certification and PreSales Academy involvement

Behavior & Values Alignment

You should deeply align with our core behaviors and values. These principles should be just as important to you as they are to us:

  • Humble and hardworking
  • Thrive on change
  • Care deeply and bring your authentic self to work each day
  • Have an unrelenting drive for personal and professional growth 
  • Energized by feedback and coaching
  • Obsessed with solving customer problems 

How we'll set you up for impact

  • People

    Your Manager and assigned Onboarding Buddy will be critical to your success. Providing subject matter mentorship, call shadowing opportunities, and peer cultural guidance - you'll have a recurring cadence with your OB. Your Manager will be your ultimate guide to defining success and KPIs, and will support you in building your unique plan outlining your goals and development objectives. They'll help you understand all the key players you need to know, and will be your biggest advocate from Day 1.

  • Technology

    Through our structured, self-paced onboarding program, you'll be able to get up to speed quickly by familiarizing yourself with how Shopify provides value to merchants. We know you already have the baseline skills to be successful, now you'll apply those to be uniquely Shopify. You'll also be set-up with a dedicated onboarding channel in Slack, tailored Slack workflows, and will be coached on how to use the platform to answer questions and navigate the organization.

  • Certifications

    Don't freak out! We'll ask you to complete a targeted series of job specific certifications with your onboarding buddy and manager in a role-play format. This is to ensure you're confident applying your new knowledge, and can feel empowered heading into your first customer conversations.