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Riley Guzman Experience

Manager, Solutions Engineering

Manager, Solutions Engineering

Regular price $8.00 USD
Regular price Sale price $8.00 USD
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As a Slack Solutions Engineering Manager I've built and led two distinct teams of individuals to achieve personal excellence, thrive in a state of constant change, and contribute meaningfully to Slack revenue goals.

Mid-Market Retail & Consumer Goods - FY23
Growth Business [GRB] - FY24 & FY 25

π˜Όπ™˜π™π™žπ™šπ™«π™šπ™’π™šπ™£π™© π™ƒπ™žπ™œπ™π™‘π™žπ™œπ™π™©π™¨:
- Led team of 5 exceptional Solutions Engineers to influence over $8.9M in won ACV in FY24 and $7.1M in FY25 H1
- Led SE team through adversity of post-acquisition harmonization, and multiple rounds of company layoffs in FY24
- Refreshed SE Hiring & Onboarding framework resulting in 2 highly successful external hires in FY24 & establishing new general SE framework
- Identified & coached against development areas resulting in 2 SEs realizing Senior promotions in FY24 & FY25
- Built and executed enablement content to audience of 500+ Core Salesforce Solutions Engineers & AEs in support of our joint GTM
- Drove AMER wide operational excellence through creation & distribution of standardized SE Dashboards
- Led cross-functional projects in tandem with SE team, Product, and Sales leadership, successfully evangelizing Slack AI narrative with 1000+ customers via FY25 AI Roadshow
- FY25 Salesforce Elevate Managerial Excellence Graduate

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